ENGAGE 2018 Conference Registration | Operative IQ

Join us for the Operative IQ User Conference


ENGAGE 2018 – Operative IQ User Conference

Cobb Galleria Centre – August 13 – 15, 2018

This year’s event will be held at the Cobb Galleria Centre in Atlanta, Georgia, minutes away from the new Atlanta Braves Stadium, SunTrust Park, and the Battery.  The Braves will be in town celebrating Community Heroes week, but don’t let that distract you from our mission together which is to ENGAGE in advancing your achievements with Operative IQ.  Our new location gives us the opportunity to bring everyone together in one room with our featured speakers prior to breaking out to learn from system experts through hands-on breakout sessions.  And for those that need group therapy, we will be hosting small group chat sessions to allow you to get your pressing questions answered.

The Pre-Conference will kick off Monday, August 13th, followed by a Welcome Reception where we will be celebrating our 10 Year Anniversary with you as our guests.

ENGAGE 2018 will continue with guest speakers, group discussions and breakout sessions on Tuesday and Wednesday. It will conclude Wednesday evening with a trip to see the Atlanta Braves play the Miami Marlins at SunTrust Park. First pitch is at 7:35 pm.

We look forward to seeing everyone this year.

Conference Registration Form

ENGAGE 2018 Agenda Overview

Pre-Conference – Monday, August 13th

Pre-Conference activities will take place from 12:00 PM – 4:30 PM EDT at the Cobb Galleria Centre.

The ENGAGE 2018 Pre-Conference is a great place to start your education and networking.  You will learn the basics of Operative IQ through a series of interactive presentations led by our Client Services Team.  Perfect for new users and those seeking to learn more about our applications.

Pre-Conference Agenda

12:00 PM – 4:30 PM        Conference Registration Open

1:00 PM – 2:30 PM          Introduction to Inventory and Asset Management

2:30 PM – 3:30 PM          Introduction to Fleet Maintenance and Service Desk

3:30 PM – 4:30 PM          Introduction to Narcotics Tracking

Welcome Reception – Monday, August 13th

The Welcome Reception activities will take place from 5:30 PM – 7:30 PM EDT at the Battery Atlanta.

Join the party at one of Atlanta’s hottest attractions, Live! at The Battery Atlanta Sports & Social where we will celebrate our 10 Year Anniversary. The Welcome Reception is a great way to network with the wonderful people that use Operative IQ. Please help us plan by marking your attendance on the registration form.

Welcome Reception at Live! at the BATTERY ATLANTA – Sports & Social
825 Battery Ave SE Suite 600
Atlanta, GA 30339

Conference Day 1 – Tuesday, August 14th

Conference activities will take place from 7:30 AM – 5:00 PM EDT at the Cobb Galleria Centre.

The ENGAGE 2018 Conference will feature many of our great clients sharing their successes and failures as they lead the way towards stronger operations management.  There will be group chat sessions where you can share your ideas and get answers to your operations questions.  And multiple break out sessions focused on Operations Management and Advanced Technology like RFID, Telematics and Reporting.  There is something for everyone at ENGAGE 2018.

7:30 AM – 8:30 AM       BREAKFAST – Salon G

8:30 AM – 9:00 AM       Opening Remarks – ENGAGE 2018 Welcome Address

9:00 AM – 9:50 AM       The Importance of Operations Management, a CFO Perspective

Tim Sweat
 Assistant Fire Chief / Chief Financial Officer
Clayton County Fire & Emergency Services

10:00 AM – 10:50 AM    Evolving with Operative IQ

Scott Dorsey, MS
Deputy Chief / Emergency Medical Services
Snohomish County Fire District 7

11:00 AM – 11:50 AM    Understanding Culture and Leading Change in Your Operation

Daniel B. Tyk, RN, BS, NRP
EMS Manager / Community Relations / Public Information Officer
North Shore Fire / Rescue

12:00 PM – 1:30 PM       Lunch in Salon F

1:30 PM – 4:30 PM        Break Out Sessions

                Operations Track – Salon C
                1:30 PM – 2:30 PM        Managing Inventory and Purchasing Operations

2:45 PM – 3:45 PM        Utilizing Asset Management and Service Desk

                Technology Track – Salon D
                1:30 PM – 2:30 PM        RFID Technology and Operative IQ

2:45 PM – 3:45 PM        Expanding Operative IQ (Integrations, Release News, API)

4:00 PM – 5:00 PM        Research and Design of the Next Gen Check Sheet

Lena Hrybok and Valerie King
UX Research and Design

5:00 PM                        Adjourn for the Day

Need some extra help?  Meet with peers and members of our team
between 1:30 PM – 4:00 PM for a Group Chat Session in the Break Out Rooms. 

Conference Day 2 – Wednesday, August 15th

Conference activities will take place from 7:30 AM – 4:30 PM EDT at the Cobb Galleria Centre.

7:30 AM – 8:30 AM        BREAKFAST – Salon G

8:45 AM – 9:00 AM       Opening Remarks – ENGAGE 2018 Day 2 Kick Off

9:00 AM – 9:50 AM       Managing Narcotics Safety and Risk

Michael Potts, CCEMT-P
Support Services Manager
MedStar Mobile Healthcare

10:00 AM – 10:50 AM    Integrating Fleet Maintenance with Telematics Data

                                        Justin Calaway
                                        Purchasing Manager
Pro Transport 1

11:00 AM – 11:50 AM    Managing Through Drug Shortages

G. Kyle Beard
Logistics Officer / Paramedic
Support Services Division
Wake County Emergency Medical Services

12:00 PM – 1:30 PM       Lunch

1:30 PM – 3:45 PM        Break Out Sessions

                Operations Track – Salon C
                1:30 PM – 2:30 PM        Narcotics Chain of Custody and Spotting Abuse

2:45 PM – 3:45 PM        The Basic Reporting Class

Technology Track – Salon D
1:30 PM – 2:30 PM        Fleet Management and Vehicle Telematics

2:45 PM – 3:45 PM        The Advanced Reporting Class

4:00 PM – 4:30 PM                   Closing Remarks in Ballroom F

4:30 PM                        Conference Ends

Need some extra help?  Meet with peers and members of our team
between 10:00 AM – 12:00 PM for a Group Chat Session in the Break Out Rooms. 

Post Conference – Braves v. Marlins – Wednesday, August 15th

7:35 PM EDT – Until the Braves Win!

ENGAGE 2018 will end with a fun evening at SunTrust Park as the Atlanta Braves take on the Florida Marlins during Community Heroes Week. Let us know upon registration if you would like to attend. Your ticket is included at no extra charge.

SunTrust Park – Home of the Atlanta Braves
755 Battery Avenue Southeast
Atlanta, GA 30339

Conference Location 
Cobb Galleria Centre
2 Galleria Pkwy SE
Atlanta, GA 30339

Registration Includes
Welcome Reception
Continental Breakfast and Lunch each day
Drinks and Snacks throughout the day
Access to All Course Materials
1 Ticket to the Braves v. Marlin’s Game

Airport: Atlanta Hartsfield-Jackson International Airport (ATL)

The Cobb Galleria Centre is about 20 minutes from the airport and downtown Atlanta.  Taxi fare is around $50 each way. Uber, Lyft and rental car facilities are available in the area.

EMS Technology Solutions has special Conference Rates under the EMS Technology Solutions room block name at the following hotels:

Courtyard Atlanta Cumberland/Galleria
3000 Cumberland Blvd.
Atlanta, GA 30339
Group Rate: $134/night
Call for Reservations: 770-952-2555
Click here to book your stay.

** The Courtyard Atlanta Cumberland/Galleria is a two minute drive and a 10 minute walk from the Cobb Galleria Centre.

Renaissance Atlanta Waverly Hotel & Convention Center
2450 Galleria Parkway
Atlanta, GA 30339

**Renaissance Atlanta Waverly has a connecting entryway to the Cobb Galleria Centre.**

**Due to Engage 2018’s proximity to SunTrust Park, EMS Technology Solutions recommends attendees book hotel reservations as early as possible.** 

Registration Cost

EARLY BIRD Discount Registration
Pre-Conference – $50.00
ENGAGE 2018 Conference – $300.00

*Early Bird Registration has been extended until July 13, 2018*

ENGAGE 2018 Registration
Pre-Conference – $50.00
ENGAGE 2018 Conference – $400.00

Refund/Cancellation Date is July 15, 2018.


EMS Technology Solutions, LLC
3771 Tramore Pointe Parkway, SW
Austell, GA 30106

Contact Us

USA: 877-217-3707
Canada: 647-694-0150

EMS World Innovation Award Winner Operative IQ