Operations Management Software

Professional Services

Designed for First Responders

Professional Services

TRAINING OPTIONS

Work with system experts experienced in helping industry professionals update their operations management system.  Let us take the time to understand your objectives and develop a deployment plan that fits with your learning style.  Then depending on your operation’s needs we can engage you in a variety of training programs ranging from Self-Guided to face to face Onsite Training.

Onsite Training brings the expertise to your door for important face-to-face discussions and shorter implementation time.  Traditional Training is managed through a series of one-on-one phone discussions and remote screen sharing sessions with one of our system experts.  Our Quick Start Training is perfect for when you just need the basics to get started on your project and Self-Guided Training for the DIY enthusiasts and those with prior Operative IQ experience

Whichever option is selected, we are sure to provide the best support for a successful implementation.

KNOWLEDGE CENTER

The Operative IQ Knowledge Center is rich with videos, documents and release notes that will help your team establish and grow your operations management system.  Search for topics or post your question to the community message board for input from other system users. Contact our Client Support team to create a support case for additional assistance.  The Knowledge Center is your 24-hour resource for basic day to day how to questions.

CLIENT SUPPORT TEAM

All clients have full access to our Client Support Team via email and phone.  Our Support Agents will provide additional guidance on system implementation and help find ways to continue to achieve your objectives. Our Agents are committed to finding resolutions to customer questions in a timely manner. They are happy to assist should the need arise.

SYSTEMS INTEGRATION

It’s common to run multiple applications to effectively meet all of an agency’s needs. There are times when these applications need to talk to each other and share data. Operative IQ offers systems integration services to help these systems interact with each other to achieve your goals.  A technical project manager will engage with you to outline the business requirements and develop a plan to share data with other systems. Once the integration is complete, the flow of data between systems makes daily operations smoother and faster.

Training Options Overview

Onsite Training
  • Onsite Dedicated Training Days (2-5 Days)
  • Dedicated Implementation Manager (90 Days)
  • Instructor Led Virtual Training Sessions (2-3 Calls)
  • Phone & Email Support (Unlimited)
  • Knowledge Center (Unlimited)
  • Webinar Access (Unlimited)
Quick Start Training
  • Module Based Training
  • Dedicated Implementation Manager (30 Days)
  • Instructor Led Virtual Training Sessions (2-3 Calls)
  • Phone & Email Support (Unlimited)
  • Knowledge Center (Unlimited)
  • Webinar Access (Unlimited)
Traditonal Training
  • Module Based Training
  • Dedicated Implementation Manager (90 Days)
  • Instructor Led Virtual Training Sessions (5-7 Calls)
  • Phone & Email Support (Unlimited)
  • Knowledge Center (Unlimited)
  • Webinar Access (Unlimited)
Self-Guided Training
  • Self Guided Training
  • Instructor Led Virtual Training Sessions (1 Call)
  • Phone & Email Support (Unlimited)
  • Knowledge Center (Unlimited)
  • Webinar Access (Unlimited)
Operative IQ offers proffessional services such as training, custom integration and much more in our operations management software designed for first responders.

CHOOSE THE TRAINING OPTION THAT IS BEST FOR YOU

Jump start your operations management with support from one of our system experts.

EMS Technology Solutions, LLC
3771 Tramore Pointe Parkway, SW
Austell, GA 30106

Contact Us

USA: 877-217-3707
Canada: 647-694-0150

EMS World Innovation Award Winner Operative IQ